Our (mt) Media Temple fiasco

3 10 2008

Update: Media Temple sent an email apology regarding this. The full names of (mt) customer service representatives are now withheld as requested by Media Temple to protect their privacy. I agreed and removed their complete names.

Update 2: Websites seem to be up now. I got this report from Montastic. Thank you.

Website status: OK

Date: Sat Oct  4 07:26:26 2008
URL:  http://pro.inboundpass.com

~~~~
Yesterday, our site inboundpass.com suddenly went down. What looked like a simple problem solving issue, we’ll-quickly-bring-it-back-up by the Media Temple staff rendered our very busy site inaccessible for almost 5 freaking hours. Media Temple, you screwed us up big time. And also my other websites are still down for the past 13 hours.

So to dispel the rumors, no our site was not hacked. It was a stupid admin bubu.

This is a very bad time to go down. When thousands of people are looking at the site. This season has caused our server to creak under pressure and we’ve seen more than 700% increase in site traffic. Woah! (This is reserved for another blog post.)

So what happened?

  • At September 30, 10:42 PM (PDT) That’s approximately 1:42PM (+0800) Manila Time

REQUEST ID #449907 / STATUS: In Progress
downgrade from MySQL Grid Container

David Quitoriano (Administrative Contact)

Hi (mt), Thank you for the letting us try the MySQL Container for a few days during this spike of traffic.

We are looking at other options and will not not be continuing the MySQL Container Lite.

Please DO NOT upgrade automatically. Thanks.
@
2008.09.30 10:42 PM

So far so good.

  • At October 1, 4:25AM (PDT) (Approx. 7:25PM (+0800) Manila Time) I got relatively prompt response from Mike.In regards to your inquiry,The burst container process is a automated process and can not be manually controlled or edited for one specific client. As long as you are not using a tremendous amount the MySQL container you should not have any problems. Please keep in mind that if you get bursted three times you will be required to purchase a MySQL container.

    If you have any further questions regarding your (mt) Media Temple services, please feel free to contact us at any time.

    Best Regards,

    Mike (Update: Lastname withheld for privacy)
    Customer Support
    Check out the New User Forums: http://kb.mediatemple.net/questions/824/
    (mt) Media Temple
    <v> 877-578-4000
    <f> 310-564-2007
    @
    2008.10.01 04:25 AM

Still good.

  • The next day I was irked to received this email–On Oct 2, 2008 at 3:05 PM, (mt) Media Temple <no-reply@mediatemple.net> wrote:Dear David,Your new MySQL GridContainer Lite (srv# 289172) has been successfully activated and is now available for use with your (gs) Grid-Server (coloredcompany.com). All of your MySQL databases have automatically been moved into your new GridContainer environment. Your databases are now being served exclusively from within your MySQL GridContainer. No changes to your applications are needed to work inside the MySQL GridContainer. Your databases can still be managed the same way as before directly from inside the AccountCenter or using remote tools. In addition new tools which give you greater control and insight into your database have been added to the MySQL Container tab inside your AccountCenter Database Management Controls.

    If you require the assistance of a support agent, please start by opening a request inside the Account Center: https://accountcenter.mediatemple.net/

    Your request will be routed to the appropriate agent or group on our team.

    Best Regards,
    (mt) Media Temple
    Hosting Operations
    @
    2008.10.02 03:36 AM

Very good, just as I thought what would happen.

Now to lend you a piece of my mind. Media Temple was courteous to support us in our spike of traffic during the UAAP & NCAA Championships. They “temporarily” placed us on the MySQL Grid Contrainer Lite which costs monthly at $20. So all in all our monthly hosting at Media Temple would increase to $20 (gs) + $20 (Grid Container) for a total of $40.

Now at that rate why not get a (dv) Dedicated-Virtual $50 or a Slicehost at $38 a month. Gimme time to think it through but don’t pressure sell me.

So what ensued was a string of message exchanges to supposedly cancel this arrangement.

  • I sent a reply, David Quitoriano (Administrative Contact)

Ok then un-automate it.

I received this already. Thanks! (referring to the automated email I received which I copied below for their reference.)

~~~~
On Thu, Oct 2, 2008 at 3:05 PM, (mt) Media Temple <no-reply@mediatemple.net> wrote:

Dear David,

Your new MySQL GridContainer Lite (srv# 289172) has been successfully activated and is now available for use with your (gs) Grid-Server (coloredcompany.com). All of your MySQL databases have automatically been moved into your new GridContainer environment. Your databases are now being served exclusively from within your MySQL GridContainer. No changes to your applications are needed to work inside the MySQL GridContainer. Your databases can still be managed the same

Yada. Yada. Yada.

~~~~

  • Now for the kicker replies:

Grace (Lastname withheld for privacy) (mt) Media Temple Customer Support

There is no way to un-automate the burst container, it cannot be manually controlled, as what the previous technician stated before.

Best Regards,
Grace
@
2008.10.02 04:03 AM

~~~~

David Quitoriano (Administrative Contact)

Ok Grace.

Let me be very clear. We will NOT purchase an additional MySQL GridContainer Lite Container (srv# 289172).

So it’s an automatic process. Nevertheless, we will decline in getting an additional MySQL GridContainer Lite Container.

Cancel Service Order # 289172.

Thank you.
@
2008.10.02 05:04 AM

~~~~

Grace (Lastname withheld for privacy) (mt) Media Temple Customer Support

Order number: 289172 has been canceled per your request.

Best Regards,

Grace

@
2008.10.02 05:16 AM

~~~~

BOOM!

At this point tragically, inboundpass.com went down at a blink of an eye. Cold sweat on my brow. A growling WT*? tear through the silence of the premises.

Hello? Are you mad? Are you our of your mind? I guess, YES!

In frustration some more exchanges:

  • I sent this reply

my website is now DOWN. http://inboundpass.com

thank you very much
@
2008.10.02 05:27 AM

~~~~
Grace (Lastname withheld for privacy) (mt) Media Temple Customer Support

You requested the cancellation, I did it for you.

If you need the service back, I can add it back.

Best Regards,
Grace
@
2008.10.02 05:35 AM

~~~~
David Quitoriano (Administrative Contact)

I cancelled the MySQL GridContainer Lite. If a service will go offline you should have given a heads up. I don’t know the inner workings of (mt).

1. I want http://inboundpass.com up immediately.
2. We would like the default MySQL that’s included with (dv) Hosting. <- I meant (gs) hosting
3. Cancel the MySQL GridContainer Lite – Service Order # 289172

Please.
@
2008.10.02 05:54 AM

~~~~
Drew (Lastname withheld for privacy) (mt) Media Temple Customer Support

The database is now reachable via the phpmyadmin page on your account, so all of your sites should be working.

If you have any further questions regarding your (mt) Media Temple services, please feel free to contact us at any time.

Best Regards,
Drew
@
2008.10.02 09:10 AM

~~~~

Thank you. inboundpass is now up. We were down for almost 5 hours by my estimates. My other sites are still down.

~~~~

David Quitoriano (Administrative Contact)

Hi Drew,

Thank you for bringing up http://www.inboundpass.com. Our main site went down for more than 4 hours.

All my other sites are down as well, please revert the databases :
http://www.air21express.com.ph

http://dev.inboundpass.com

http://h2orepublic.com/index.php

http://livewire.ph

http://pmxaudio.com

http://staluciarealtors.com

(site list trimmed)

Please fix these asap to reverse this fiasco :(
@
2008.10.02 01:57 PM

As of this writing, I hope they’re resolving the issues. My other sites are still down.

(mt) Media Temple is NOT great!





Catch us at www.inboundpass.com

20 09 2008

Hello UAAP & NCAA sports fan!

We have moved servers to www.inboundpass.com and we haven’t been updating here.

Do remember to add us in your feeds and follow us on Twitter for the latest updates.

So enjoy and let the games begin.





An Inboundpass.com Special: Ateneo-La Salle rivalry retro 31

17 10 2007

This piece was lifted from the NCAA archive. The Year was 1975. 50 years since the NCAA was established, this article describes the rivalry that is – Ateneo vs. La Salle, The Blue Eagles against the Green Archers. For the De La Salle and Ateneo fans, students, community and Alumni, thank you for supporting us and enjoy reading.

Blue and Green, don’t the produce a great combination? Oh- yes – especially when Blue means Ateneo and Green is La Salle’s namesake.

At the Araneta coliseum recently high-octaned action turned into explosive consternation as the La Salle Green Archers spotted a three-point margin amidst a deafening uproar of protest from the Ateneo crowd, 94-91.

In so far as the scoreboard and the non-Ateneans were concerned, the score could not be otherwise; for the second consecutive years, the deadly arrows of the taft-based archers had pierced the Blue Eagles’ unguarded heels.

“So what?” asked one Ateneo fan. “We’ll get them some other time.”

This rivalry between Ateneo and La Salle stemmed 50 years back when the seed of the NCAA first started to germinate.

“It all started as a rivalry in the field of academic excellence,” recalls one NCAA observer. “Inevitably it spread into sports.”

This explanation sounds shallow because it really is.

Actually it is the unending lectures by priests-teachers to their students about the virtue of being loyal to one’s alma mater that built up the school spirit of the NCAA goers.

These loyalties go as far as defending with their fists when necessary; the brawls that often follow the games outside the coliseum are as classic as the encounters inside the hoopla.

As the years showered the NCAA with enough charm to be courted by a crowd of admirers, it has become apparent that La Salle and Ateneo have turned fanatics.

For how would one explain the presence of coeds in a match between what are supposed to be exclusive boys’ schools? Or the presence of a man aged sixty-six in a coliseum peopled by students aged six and above.

Not only that, the old man can chant his school’s cheers as if he graduated from college only a year ago.

That is college spirit for you; it lingers with the years – like the paper planes that rained the coliseum.

No, the sixty year olds did not make the flying objects – it could be a scheme of a sixty year old lad.

But who cares? Only the La Sallites do. For the Ateneans, it was a day the memory of which should be forgotten and buried.

Inboundpass.com would like to thank the NCAA and the San Beda College Library for this article.





Sweet Revenge for the NCAA All-Stars

13 10 2007

The NCAA All Star selection have been known for their winning attitude. And they showed it against college league counterpart UAAP all-star last October 13, 2007

NCAA finalists Rogemar Menor of San Beda and RJ Jazul of Letran teamed up impressively to power the NCAA selection to a come-from-behind 83-78 win over the UAAP selection in the Samsung-Bantay Bata 163 at the Arena in San Juan City.

Down by 16, 23-39, at halftime, the NCAA All-Stars woke up in the third quarter as Menor and Jazul pitched in for 22 points each, including 10 points apiece in the 3rd quarter, to register a 65-60 lead at the start of fourth period.

Samuel Ekwe, racked up 19 points and hauled down 13 rebounds, assured the NCAA All-Stars’ victory after making two free throws to peg the final count with only 4.1 seconds to go.

Edwin Asoro of National University tied the score at 77-all after hitting a trey.  But Ekwe’s two straight jumpers had given the NCAA All-Star squad an 81-77 advantage with 42 seconds left

The UAAP-All-Stars narrowed the gap as Mark Borboran of UE scored on split free throw, 78-81, with 32 seconds remaining.  But the three-point attempts from Dylan Ababou of UST and La Salle guards JV Casio and TY Tang failed as time expired.

Asoro and Casio had 13 points each for the UAAP selection and failed to repeat against the NCAA All-Star squad.

In the side events, the team of University of the Philippines’s (UP) Martin Reyes and Vic Epres were adjudged champions in the two-ball competition.

Reyes and Epres bagged the title after they scored 45 points in the finals, besting the tandem of University of the East’s Paul Lee and Jorel Canizares, who scored 41 points.The two teams went to the Finals after they were tied for first and second places, respectively during the 16-team elimination round with a score of 61 points.

A trophy, P5,000 cash and MP3 players from Samsung were given out to the winners of the event. The three-point shootout was a La Salle and San Beda finale with King Archer Jayvee Casio winning the competition by scoring 23 points in the Finals. Casio bested San Beda’s JR Tescon who finished with just six points. Fr. Mateo de Jesus of San Beda and Jerry Lacson of Samsung Philippines handed out a trophy, a check of P5,000 and an MP3 player to Casio who was named as co-MVP in last week’s UAAP Finals.

Tecson scored 20 points to enter the shoot-out finals first with Casio and Letran’s RJ Azul being tied for the second spot with 19 points apiece. Tecson and Casio entered the Finals as rules state that only players coming from the UAAP and NCAA can go to the Finals of the three-point shoot-out.

The scores in the first round: James Martinez of University of the East with 8 points, Jayson Nocom of Jose Rizal University (10 ), Khasim Mirza of University of Santo Tomas (5), JR Tecson of San Beda (20), Migs de Asis of University of the Philippines (11), Kelvin de la Peña of Mapua (12), JVee Casio of De La Salle (19), RJ Azul (19).

In the slam-dunk competition, Letran’s Rey Guevarra was named champion after scoring a perfect 50 points in the Finals to beat San Beda’s Sam Ekwe and UE’s Hans Thiele

A trophy, P5,000 cash and MP3 players from Samsung were given out to the winners of the event.

The judges for the event were Jasmine Payo of Philippine Daily Inquirer (PDI), Teodore Jurado of Taliba, Fernando Lozano of Mapua, Mr. Rolando Perez of UE and Peter Musngi of ABS-CBN.

Francis Soriano of UST, Jerome Cruz of JRU, Aaron Galapon of NU, Jason Bellesteros of SSC, Reil Cervantes of FEU and Elmer Espiritu of UE also joined the slam dunk competition.





Get That Ball

13 10 2007

Get That Ball





The EKWElizer

11 10 2007

The EKWElizer





San Beda Cheers and Hymns now on CD

9 10 2007

“Music offers the most sublime experience when it engulfs the singers, musicians and listeners in something greater than the individual, it can resonate with traditions, histories, and futures far beyond that immediate moment in which our ears bear witness.” – Cover of Umpah Umpah, San Beda College Battle Hymns and Cheers.

San Beda College, now back to back champions after 28 long years, very rich in basketball tradition, would like to share to everyone the cheers and battle cry hymns that kept the Bedan Community together after a long, long, long wait.

The San Beda Alumni has an old saying, “Once a Bedan, Always a Bedan”. If you have a classmate, a schoolmate, a bestfriend, an officemate, a compadre, a brother, even a former Red Cub or Red Lion, who have one way or another have been able to experience the Bedan way of Life, he, now including a she, will tell you about the Bedan brotherhood. It is something that a only a Bedan can explain. This CD is an outlet for us to express our passion and tradition that kept us together thru all those years of waiting and weeping. That hope every Bedan has been waiting for.

The CD comes with a glossy poster type insert and 25 tracks including 6 instrumental versions to sing your own rendition of the hymns that made Bedans Bedans.

Proceeds will go to the San Beda Cheerleaders and San Beda College Band.

For a sampler, just click on the play button below for your choice:








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